We really appreciate hearing from folks! I know the instructions specifically say not to use distilled water and there are a couple of reasons for this. First, the coffee flavor we all enjoy so much comes from the oils contained in the grinds. Second, since most of the newer Keurig machines, even the newer manufactured K80s implement sensor technology instead of the older floats that were used in Keurig classic brewers, more machines are having trouble detecting distilled water.
Most likely, this is why the instructions say to not use distilled water. At the end of the day though, distilled water will result in fewer descaling errors and ultimately a longer life expectancy for your machine. Hope this helps you out and enjoy your next cuppa!
You can find filters for the Keurig 2. For instructions on how to install it, look at the images on the left hand side of your screen. Also, the filters should include instructions with them once they arrive. Hope this helps! Thanks for being so specific. Good to hear that I was able to point you in the right direction. I know that I find new ways to use stuff I already have laying around all the time and get excited, LOL.
Have a great one and thank you for the compliment! I use distilled and my classic lasted 6yrs. The machine finally wore out but I never had to descale it! I know that my old K79 unit lasted right around 6 years as well using distilled water. For me, the flavor was always fine and best of all, I also never had to descale my machine. It finally gave up the ghost after getting surged a few years back, as did my microwave and egg cooker. No complaints though as it lasted all that time without needing any maintenance above and beyond regular cleaning.
Thanks again for sharing! Now, I live in a rural area and have well water. As is, it is enough to gag a horse. So we run it through a filter then a water softener before it gets to the taps. There is a RO unit under the kitchen sink that is used for cooking and drinking. The just water softener water is used for dishes, washing, stuff like that. Just pour the water in, put in the grounds, make sure the pot is on the burner and hit start. Buy water?
Way too expensive and NOT convenient. Any suggestions. I think you should be okay using the RO unit water. Just be forewarned that you may need to replace the filter in your Keurig a bit more often. While I have city water, many of my family and friends have well water that gets lime buildup so bad that most people have to remove it from hot water heaters and other appliances on an annual basis.
If you find that your Keurig is requiring descaling too often using your RO water, you may want to try getting the filtered water from a grocery store. That may be an economical option for you if the RO water makes you descale too often for your liking. I hope that this helps you out a bit and that you can get a good tasting cup from your Keurig while not having to break the bank. Best wishes and thanks again for reaching out. With the 2.
The 2. Hope this clears up a bit of the confusion for you. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. To meet the current demand, our teams are increasing their efforts to reinforce and support our supply chains. This will ensure that our coffee and hot beverages—which are produced right here in Canada—as well as our coffee makers, will continue to reach our customers.
We will continue our distribution in grocery stores so you can get the essential items that are daily staples of life, and through our online store at Keurig. This incentive is to encourage additional shopping options while our movements are temporarily restricted. Canada Post is doing everything possible to maintain their services to deliver your shipments in a timely manner to your doorstep while keeping people safe. In exceptional situations, exceptional measures.
In this context, we are working diligently to protect our employees and have implemented preventive measures to prevent the virus from spreading, including protocols and guidelines for complete sanitation of our facilities that already meet world-class food safety practices. If you have any questions or concerns, please do not hesitate to contact our customer service department at We can answer all of your questions related to your coffee maker or any products purchased from Keurig.
To learn more about our sustainability initiatives, visit our dedicated sustainability page today. To view the serial number, remove the Water Reservoir. On the exposed side panel of the brewer, you will see the digit, alphanumeric serial number. You can shop for replacement products on our accessories page.
Please consult the list below:. When heating for the first time after being off, peak usage is 1, watts. If the power is kept on, the brewer will keep the internal tank up to temperature using between watts when heating.
While idle and not maintaining heat, the brewer will use the average electricity of a watt light bulb. The initial heating mode when turning the power on should take about three minutes. This information applies to the all of our coffee makers, which include:. However, we strongly recommend our home coffee makers be used at home, and our commercial coffee makers be placed in commercial and office settings.
The exit needle is clogged by coffee grounds or cocoa mix. The brewer may need to be descaled. Please refer to the descaling instructions. The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a portion pack. For example, the temperature of the liquid in a ceramic mug will differ greatly compared to a paper cup. How do you use the strong brew function? The drip tray will hold up to ml of liquid. To remove the drip tray, simply slide it toward you, keeping it level at all times to avoid spilling.
Clean with a damp, soapy, lint-free, non-abrasive cloth. No, we no longer sell Keurig 2. The 2. However, you may still find Keurig 2. Firstly, power off your coffee machine and unplug it from the electrical source. If your coffee maker has a removable water reservoir, gently remove it and check for any cracks or fissures. If you do find a crack, purchase a new water reservoir from our accessories page. You can also contact our customer service department by calling or fill out this email form.
Try plugging other appliances into the same outlet. If the problem persists, you may have an electrical issue. If none of these steps worked, contact our customer service department by calling or fill out this email form. This issue relates mainly to customers who continue to use Keurig 2. To disable this function, head to the settings menu on the LCD screen and click the energy saver function.
If you recently bought a new coffee maker from Keurig. Unfortunately we do not sell replacement needles or holder receptacles on our accessories page. To purchase one of these commercial coffee makers, fill out this form. No, our coffee makers do not boil water.
The models that can create these speciality beverages are listed below. Each coffee maker is also equipped with a milk frother. These two coffee makers can froth cold milk to create the perfect iced latte. No, we always recommend using our descaling solution to clean your coffee maker. The acidity in vinegar is not always standardized, therefore, you may actually be damaging your coffee maker by using a vinegar solution.
To remove the assembly from the brewer, open the cover by lifting the handle. Clean the funnel. The funnel is dishwasher safe. Clean the exit needle. If coffee grounds or cocoa mix get clogged in the exit needle, it can be cleaned using a paper clip or similar tool. Please note, you cannot poke all the way through the needle as the opening of the needle is located on the side and not the top.
If you need additional assistance, please call our Customer Service department at You can also fill out this email form and our team will get back to you as soon as possible.
Customer Satisfaction is very important to us. Please contact our customer support at or you can also email us using this form. The coffee maker's internal tank cannot be drained.
If you need to store your coffee maker, empty the removable water reservoir and store your brewer in a safe and frost-free environment. Be sure to store your brewer in its upright position to avoid water leakage from the inner tank.
If you store the brewer in a cold environment, you run the risk of water freezing inside the brewer and causing damage. If you plan to move your coffee maker to a different location, turn it off, unplug it, and empty the removable water reservoir.
If your coffee maker has been in an environment below freezing, please be sure to let it warm to room temperature for two hours before brewing. This helps prepare the coffee maker to brew high-quality coffee and removes any impurities. Ensure the water reservoir is full and press the brew button function. Your coffee maker will produce clear, hot water.
Empty this clear water in the sink and repeat if necessary. You can also do a cleansing brew periodically. Hard water contains high amounts of minerals like calcium, sodium, sulfate, and chloride.
However, the problem is just partially solved. Softened water may cause clogging around coffee grinds and tea leaves, making the ingredients less penetrable and the brewing process slower. In terms of how it affects the machine, the slower process forms clogs in the brewer, leading to poor performance. The best kind of water to use with your Keurig is filtered. This kind of water is the most purified where the amount of minerals is less than 1 PPM.
In addition to this, filter water helps to decrease the frequency of the dreaded descaling routine. I myself own a Keurig and I rely on purified drinking water to brew coffee. This way, I can get away with descaling my machine only every 6 months instead of the usual 3 months.
Many refrigerators are designed with a built-in filter, so you can easily install one to your sink for filter water to use. Or you can invest in a whole house filter. Whatever way you choose, you can also consult a local water professional to make sure that you are making a wise investment.
So why do we suggest using a filter? To get filtered water, you can choose to install the filter on your fridge, on your sink, let it free standing or invest in those which are supposed to go with.
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